Return & Refund Policy

At Zaynl, we want you to be completely satisfied with your purchase.

Returns

You can request a return within 7 days of receiving your order, provided the product is unused, unopened, and in its original condition and packaging.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photos/videos of the product and packaging. We will review the issue and provide a suitable solution.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be processed through the available refund method.

Non-Returnable Items

Products that have been opened, used, damaged due to misuse, or returned without their original packaging may not be eligible for a return or refund.

Return Shipping

Return shipping costs may be the customer's responsibility unless the product was damaged, defective, or incorrectly delivered by us.

Contact Us

For any return or refund request, please contact our customer support with your order number and details of the issue.